Does your team do everything from design to installation?
Absolutely. From our first consultation to the last polishing touch, we take care of everything. Our expert designers work side-by-side our technical directors to ensure a seamless flow and quality results. The only part of the process that we do not handle ourselves is the manufacturing of our products. All of the production is done over at our warehouses in Toronto and the province of Quebec.
Do you provide after-sales guarantees and services?
From the moment you walk through our doors, we cherish our business together with you. Once our project is finalized and you have your dream kitchen, we will still be there for you with any questions, concerns, problems, or if you just want to enjoy a cup of coffee together. We give all of our clients a 5-year Guarantee period and promise to take care of anything that you need. Our 5-year guarantee covers any issues that may arise out of faulty workmanship. Unfortunately, any mishandlings or damage due to factors unrelated to our team, cannot be covered.
How much can I expect to pay for the entire project?
Every single one of our clients are completely unique. Everyone has different needs, expectations, and budgets. Given this, our fees vary just as wide and depend on multiple factors such as: Materials, Layout of the kitchen and the cabinet configuration, Door style, Type of finish, Cabinet construction methods (better construction methods make a kitchen durable). Our first consultation with you is 100% free so that we can familiarize ourselves with one another and make sure we are a perfect fit, before moving forward. Afterwards, we do an in-home assessment Following a thorough assessment, we will put together an entire portfolio, including what to expect for all fees and duration of the project. We have a 100% transparency policy, so we will never hide any fees or add to an agreed budget with your knowing. You will be in the loop the entire time. Until Nov 30th, 2017 we have an ongoing promotion for totally free in-home assessments.
How long before my dream kitchen is complete?
We know it can be tough waiting around - we’re excited too! This is another number that’s tough to estimate without going over some preliminary details but the AGO experts are efficient so our projects are usually in the 5-8 week range.
How does payment work?
Part of the summary portfolio we put together for you, there will be a budget sheet with all inclusive costs. We sign official Contract with our clients. Much like the rest of our business model, you pay 50% to start the project, 40% one week before arrival and 10% upon installation the kitchen. We can give you a more detailed description of this, based on your individual case.
I care about the environment. What kind of products and materials are you using?
We care too! Our manufacturers and production lines are using only the best materials:
- Uses solid wood from local forests, which helps to significantly reduce its transport-related environmental footprint and pollution.
- Uses formaldehyde-free plywood for building ¾ in. crates.
- Uses finishing products with low volatile organic compound (VOC) emissions.
- Uses polyester doors that emit no formaldehyde (a gas harmful to human health and the environment).
- The company is one of the few to produce 100% eco-friendly polyester doors.
Where can I come to visit your showrooms and meet the team?
We are located in Vaughan, Ontario. Our address is 7250 Keele St, Unit 99 & 106, Concord, ON L4K 1Z8. Our showrooms are located inside Canada’s largest home renovation center, Improve Centre, which opened its doors back in May 2017. Our opening hours are: Monday 11AM–6PM, Tuesday Closed, Wednesday 11AM–6PM, Thursday 11AM–6PM, Friday 11AM–6PM, Saturday 11AM–6PM, Sunday 12–5PM.